New Concept Promo LLC

FAQ

1. Is RUSH SERVICE available?
     Yes. Please contact our sales for the shortest turnaround time per item number.

2. What is shipping time for international shipment?
    Normally takes 7-10 days via DHL/FedEx IE/ UPS; Rush shipping takes 3-4 days. Shipping by sea takes 25-30 days.

3. What's production time?
    Normally takes 7-10 days, for large qty it takes longer. Please check with sales@newconceptpromo.com for prompt response.

4. How to place an order?
    Please send PO and artwork to the same email address: sales@newconceptpromo.com

5. How are payments taken?
   We take Credit Cards, Paypal and Wire Transfer, please contact sales for any questions.

6. Are samples available?
    Yes, please contact sales for samples, at additional shipping cost.

7. Are free virtual proofs available?
   Yes, please send over the artwork once available to sales@newconceptpromo.com,  which normally takes 12-24 hrs.